Operations & Business Development Manager- Fredericton or Saint John

The New Brunswick Association for Community Living (NBACL) has supported individuals with an intellectual disability and their families since 1957. NBACL strives to ensure that people with an intellectual or developmental disability have opportunities to be included in the social lives of their communities on an equal basis with others. The NBACL Community Collections Program is seeking a dynamic, energetic, and enthusiastic individual committed to the vision, values, and philosophy of inclusion for the position of Operations & Business Development Manager.

The NBACL Community Collection Program collects clothing and small household items in a variety of ways, including a home pick up service in the Moncton, Fredericton and Saint John regions, Cash for Clothes fundraisers for teams, committees and organizations throughout the province, and collecting donations in our Big Orange Bins. The funding raised through the Community Collection Program aids in creating and continuing programs which support children and adults with an intellectual or developmental disability and their families.

The Operations & Business Development Manager is a full-time permanent position and will be located in the Fredericton or Saint John Region but will be required to travel within the Province of New Brunswick.

Roles and Responsibilities:

 Business Operations:

  • Manage the day-to-day operations of the Community Collections Program;
  • Develop, implement and review operational policies and procedures for the Collections Program;
  • Review weekly production reports for all channels and follow up on identified issues;
  • Ensure contract requirements are understood and met, and resolve any issues that may arise in a timely manner;
  • Plan and implement efficient collection routes- identify the overall productivity of each route and implement changes when necessary;
  • Liaise with contractors for Community Collection Bin Program;
  • Control and maintain weekly and monthly merchandise quotas;
  • Coordinate and direct merchandise transportation and delivery;
  • Liaise with the Finance Officer to manage storage inventory levels;
  • Review weekly forecast & recommended changes and additions to manage week.

 Business Development:

  • Develop, evolve and execute a partnership strategy;
  • Identify and secure new partnerships while exploring opportunities to expand existing partnerships with businesses, schools and community organizations for the collection of clothing and household items;
  • Establish and maintain partnerships for the placement of bins, organizing clothing drives or the general collection of product;

 Staff Management and Support:

  • Train, motivate and develop staff to ensure continually high standard of performance;
  • Liaise with the Human Resources Department to ensure all vacancies are filled and assist with the hiring process when a position is vacant;
  • Manage day-to-day staffing matters through the leverage of the Human Resources Department;
  • Identify staff development and training needs.

 Essential Skills:

  • Clear understanding of business functions, including HR, Finance, Marketing and Administration;
  • Excellent time management and organizational skills;
  • Strong computer skills and demonstrated proficiency with all Microsoft Office applications;
  • Bilingualism (French & English) is considered an asset.

Qualifications and Education Requirements:

  • Minimum of Bachelor’s degree in Business and/or or related field;
  • Minimum three to five years’ experience managing staff;
  • Valid driver’s license and reliable vehicle necessary for work related duties and the willingness and flexibility to travel throughout the province;
  • Current and valid Criminal Record and Vulnerable Sector Check

Please forward resume & cover letter indicating language skills and fluency no later than 12pm, Friday, May 3rd , 2019 to the:

New Brunswick Association for Community Living
Attn: Kirk Munroe, Human Resources Generalist
E-mail: hr@nbacl.nb.ca

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.

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